Thursday, December 3, 2009

Professionally Rude

Here's a hint for those of you who maintain "professional" social media outlets:

If you're rude to your followers, you'll not only lose them, but also cast an unfavorable shadow
upon your company. One would think this would be a no-brainer, but even some people within the social media sphere don't seem to understand this!

In particular, watch the use of phrases like "get over it," which are almost never a nice way to engage potential customers (except in jest) and you might want to reign in the snark in favor of having an actual conversation once in a while.

In the Information Age when everything's searchable in 0.00026 seconds, the written word holds some real power. Make sure yours isn't wasted being a jerk.


Hizbur said...

I personally agree, there will be so much more effective to us positive approach than negative approach

Wendy said...

Great post! Very informative - definitely subscribing to your blog. Many thanks

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